AEF Concrete Warranty Information
Professionally installed concrete patios, driveways, pathways, and pool decks can give your home or business a finished look and increase the safety and functionality of your outdoor space. But what is covered in the warranty? What defects are typical? What are the faults of the contractor? Most warranties will cover defects in the material and workmanship for a specific amount of time after installation, but not everything that happens afterward is covered.
Company Statement
At AEF Concrete, all work will be completed substantially and workmanlike according to standard practices. All of our employees are trained to prepare, set up, place, and finish concrete to the highest industry standards. We work hard to keep up to date on the latest products and techniques, and we work with our suppliers and concrete producers to provide you with the highest-quality materials. We take great pride in our work and will do everything we can to satisfy you as a customer.
Even under the closest supervision possible, slight imperfections can and will be expected. Despite the skills of our workmanship, the quality of our materials, and the strength and durability of concrete, our product is not without its inherent flaws. The following information provides some of the common issues you can expect when working with concrete and provides suggestions on customer care and usage.
If we are presented with an issue that exceeds the regular industry standard, we may repair or replace it as determined at the sole discretion of AEF Concrete. Notice is given that all repairs are promised to return the subject to its as-built integrity—not to its as-built appearance. No warranty is expressed/implied regarding the cosmetics of the repair. The subject’s appearance will be considered secondary to its long-term functionality and durability.
Many factors beyond AEF Concrete’s control can damage concrete. Damage from wear and tear, deicers, chemicals, equipment, vehicles, and other things are out of AEF Concrete’s control and are not covered by this Limited Workmanship Warranty. AEF Concrete is not liable for repair conditions caused by misuse or abuse, ground settlement, winter conditions, accidents, or acts of God.
This warranty does not apply to, and is waived by the homeowner or business owner as to, any construction work that has been subjected to an accident, misuse, and/or abuse, nor does it apply to any construction work that has been modified, altered, defaced, and/or had repairs made/attempted by the homeowner or others. This Limited Workmanship Warranty expires one year from the project’s completion date.
AEF Concrete’s Limited Warranty
For one year, commencing from the completion of your project, there will be no “Major Cracking,” “Major Scaling and Spalling,” or “Major Popout” due to defective materials or workmanship. For this warranty to be effective, all concrete must be at least six bag mix 4000psi, air entrained, with the “Euclid Barricade 200 Penetrating Sealer” option provided on all exterior concrete projects. Our one-year limited warranty does not cover exterior concrete projects that AEF Concrete does not seal.
1. Definitions: “Other exterior concrete” includes patios, sidewalks, and other exterior flatwork. “Major Cracking” means cracks wider than ¼” inch that:
- In total length, are more than 30% of the length of all of the joints in your driveway or other exterior concrete, or
- In any parcel, the total length is more than 30% of the perimeter length of the panel. “Major Scaling and Spalling” means any substantial surface disintegration at the surface of the driveway or other exterior concrete covering more than:
- 20% of the surface area of your driveway or other exterior concrete or;
- 25% of any panel of your driveway or other exterior concrete. “Major Pop-out” means more than 50 conical breakouts per 100 square feet in the concrete surface from fractured pieces of aggregate.
2. Exclusions: This limited warranty does not apply to damage resulting from:
- Abuse of your driveway or other exterior concrete
- Not any purpose other than residential purposes
- Fire, flood, earthquake, defective subsurface or other act of God
- Altering areas near your driveway or other exterior concrete so that drainage or water runoff undermines your driveway or other exterior concrete
- The growth of trees (including roots) or plants near your driveway or other exterior concrete
- Scaling, spalling, or pop-outs other than significant scaling, spalling, or pop-outs
- Contact between your driveway or other exterior concrete and vehicles, foreign objects, animals, or persons (other than the contractor) during the 7-day period after your driveway or other exterior concrete is installed
- Cracks other than major cracks
- Discoloration or stains
Any settlement or shifting from installation or repair of utility trenches near your driveway or any other exterior concrete at the point where it meets a garage or carport slab. Also, uniformity in the color of a driveway or other exterior concrete may vary within the same pour or when repaired or replaced. This warranty will not guarantee uniformity in color.
4. Remedy:
- A. Communication: Suppose you think that your driveway or other exterior concrete has Major Cracking. You must notify your Contractor in writing for major Scaling and Spalling or Major Pop-outs due to defective materials or workmanship. IF YOU DO NOT NOTIFY THEM WITHIN 90 DAYS AFTER YOU DISCOVER MAJOR CRACKING, MAJOR SCALING AND SPALLING, OR MAJOR POPOUTS, YOUR LIMITED WARRANTY RELATING TO THAT CONCERN IS VOID. A PHONE CALL WILL NOT PRESERVE YOUR RIGHTS.
- B. Inspection: Once your Contractor receives notification, your driveway or other exterior concrete will be inspected by your Contractor or representative within 30 days to determine if Major Cracking, Scaling, Spalling, or Major pop-out has occurred due to defective materials or workmanship.
- C. Repair or Replacement: If a Major Cracking, Scaling, or Spalling Major pop-out, which is the subject of the notice, occurred within 1 year of the completion date due to defective materials or workmanship, the significant cracking, scaling, spalling, or major pop-outs will either be repaired or the damaged part of your driveway or the exterior concrete will be replaced. This will be carried out at no charge to the homeowner. Your Contractor will have the right to choose between repair or replacement.
5. No Other Warranties: There are no other warranties, expressed or implied, concerning your driveway, sidewalk, foundation or other exterior concrete.
6. Transfer: You may assign this Agreement one time to any purchaser who buys the property on which your driveway or other exterior concrete is located. However, the purchaser that buys the property on which your driveway or other exterior concrete is located will assume this Agreement subject to your prior actions or inactions and will have no greater rights that you would have had under the Agreement had you not sold the property on which your driveway or other exterior concrete is located. This warranty is not assignable to any third or subsequent purchaser or any other party.
Foundations & Concrete Walls
990 South 13th Street
Noblesville, IN 46060-3607
Phone: 317-789-5689
Hours of Operation:
Weekdays – 8:00am to 6:00pm
Payment Methods:
Check, Credit Card, ACH, Wire
Main Contacts:
Ana Esqueda, CEO & CFO *
Michael Wardwell, Sales & Operations *
Johanny Briceno, Accounts Payable *
Andrew White, Dispatch *